FAQ
What services does FCS offer?
Florida Clean Services provides a full range of professional cleaning solutions designed for homes, apartments, offices, and commercial spaces. Our services include standard residential cleaning, deep cleaning, move‑in/move‑out cleaning, post‑construction cleaning, vacation rental turnover, and scheduled maintenance plans. We tailor each service to the specific needs of the client, offering customizable checklists, eco‑friendly product options, and add‑on services such as interior appliance cleaning, baseboard detailing, window cleaning, and organization assistance. Whether you need a one‑time cleaning or ongoing support, our team ensures a spotless and healthy environment
Which areas do you cover?
We proudly serve the South-East Florida region, including Miami-Dade, Broward, and Palm Beach counties. Our service area covers major cities and surrounding neighborhoods such as Miami, Miami Beach, Kendall, Doral, Hialeah, Fort Lauderdale, Hollywood, Pembroke Pines, Boca Raton, Delray Beach, and West Palm Beach. If you are unsure whether your location is included, our support team can quickly confirm availability and provide estimated arrival times based on your address. We also offer flexible scheduling for clients in gated communities, high-rise buildings, and commercial complexes.
How can I request a quote?
You can request a quote instantly through our online Instant Quote System, which calculates pricing based on your home size, cleaning type, and any additional services you select. Alternatively, you can contact us via WhatsApp, phone, or email for a personalized estimate. Our team may ask a few quick questions about your space, cleaning frequency, and specific needs to ensure accurate pricing. Quotes are always free, transparent, and obligation‑free. We never charge hidden fees, and we provide clear breakdowns of what is included in each service.
Do you bring your own cleaning products and equipment?
Yes, our cleaning professionals arrive fully equipped with high‑quality tools, microfiber cloths, HEPA‑filtered vacuums, mops, and eco‑friendly cleaning products. We prioritize safe, non‑toxic solutions that are effective for homes with children, pets, or allergy concerns. If you prefer that we use your personal products or equipment, we can accommodate that as well—just let us know in advance. Our team follows strict sanitation protocols to ensure all equipment is clean and disinfected before entering your home or business.
Are prices hourly or per service?
We offer both hourly rates and fixed-price packages depending on the type of cleaning you need. Hourly cleaning is ideal for flexible tasks, partial cleanings, or organization projects. Fixed-price packages are recommended for standard cleanings, deep cleanings, and move‑in/move‑out services, as they include a detailed checklist and guaranteed coverage of all essential areas. Our pricing is transparent, competitive, and designed to fit different budgets. We also offer discounts for recurring clients and special promotions throughout the year.
Can I schedule recurring cleanings?
Absolutely. We offer weekly, bi‑weekly, and monthly cleaning plans for clients who want consistent maintenance of their home or office. Recurring cleanings come with reduced rates and priority scheduling, ensuring you always have a reserved time slot. Our team can maintain your preferred cleaning style, follow custom instructions, and adapt to changes in your routine. Many clients choose recurring services to keep their home fresh, organized, and stress‑free year‑round.
What if I need to cancel or reschedule?
We understand that plans can change. You can cancel or reschedule your appointment at no cost up to 24 hours before the scheduled time. If you need last‑minute changes, our team will do their best to accommodate you depending on availability. For recurring clients, we offer flexible adjustments to maintain your cleaning schedule without interruptions. Our goal is to make the process easy, convenient, and stress‑free.
Are your cleaners insured?
Yes, all FCS cleaning professionals are fully insured and background‑checked. We take safety and trust seriously, ensuring that every team member meets strict standards for professionalism, reliability, and customer service. Our insurance provides protection for both our clients and our staff, giving you peace of mind during every visit. We also train our cleaners in best practices for handling delicate surfaces, valuable items, and high‑traffic areas
Do you offer deep cleaning?
Yes, our deep cleaning service is one of our most requested options. It includes detailed cleaning of kitchens, bathrooms, bedrooms, living areas, and high‑touch surfaces. We clean inside appliances (oven, fridge, microwave), scrub tile and grout, wipe baseboards, dust vents, clean behind furniture, and address areas that are often overlooked during regular cleanings. Deep cleaning is ideal for seasonal refreshes, post‑event cleanups, move‑in/move‑out situations, or homes that haven’t been professionally cleaned in a while. Our team ensures every corner is spotless, leaving your space fresh, sanitized, and revitalized
Do you accept online payments?
Yes, we accept credit cards, debit cards, online payments, and secure digital transactions directly through our website. You can also pay via invoice, mobile payment apps, or recurring billing for scheduled cleanings. All payments are processed through secure, encrypted systems to protect your information. We provide receipts, service confirmations, and billing history for your records.